Terms of Service

1. Service description

AhaMoment.chat is an AI-powered clarity assistant designed to help users go from mental fog to an "aha" moment by generating conversational responses and suggestions based on your prompts. The Service uses large language models provided by third-party AI providers (including, but not limited to, OpenAI and Google Gemini).

2. Eligibility and accounts

You may use the Service only if you are at least 18 years old and capable of forming a binding contract with us under applicable law. By using the Service, you represent and warrant that you meet these requirements.

You can sign in using Google OAuth or a magic link sent to your email address. You are responsible for maintaining the confidentiality and security of your account and login methods, and for all activities that occur under your account. You must notify us immediately if you believe your account has been compromised or used without your authorization.

3. Plans, pricing and payments

We currently offer:

• Free plan: one account per person with a total of 5 AI responses available for free.
• Paid plan: a subscription that provides unlimited access to AI responses for a monthly fee of USD $9 per month (or the equivalent in your local currency, where applicable).

Paid plan subscriptions are billed in advance on a recurring monthly basis until cancelled. You authorize us and our payment processor (currently Stripe) to charge your chosen payment method for all applicable fees and any taxes. You can cancel your subscription at any time; your cancellation will take effect at the end of the current billing period.

Except where required by law, all fees are non-refundable and we do not provide credits or refunds for partial months, unused allowances, or downgraded plans. You are responsible for any charges incurred through your account.

4. Acceptable use

You agree not to misuse the Service. In particular, you must not:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Generate, upload, or share content that is illegal, harmful, hateful, harassing, defamatory, or infringes any third-party rights.
• Attempt to reverse engineer, extract, or misuse underlying models, systems, or source code.
• Use the Service to develop or distribute malware, spam, or automated abuse.
• Use the Service in safety-critical or high-risk contexts (including medical, legal, financial, or similar fields) where errors could result in harm.
• Attempt to bypass any usage limits, security measures, or access controls.

We may investigate and take appropriate action (including suspending or terminating your access) if we reasonably suspect any breach of these Terms or misuse of the Service.

5. AI outputs and no professional advice

The Service uses artificial intelligence models that generate text based on patterns in data. AI-generated outputs may be incomplete, inaccurate, misleading, or inappropriate, even when they appear confident or authoritative.

The Service does not provide professional advice of any kind (including legal, medical, financial, psychological, or other professional advice). You are solely responsible for how you use the Service and any decisions you make based on its outputs. You must independently verify any information provided by the Service before relying on it.

To the maximum extent permitted by law, we do not accept any responsibility or liability for any consequences arising from your use of, or reliance on, any AI-generated content.

6. Your content and our rights

You may provide content to the Service, including prompts, messages, and other information ("User Content"). Subject to these Terms, you retain any rights you have in your User Content.

By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, display, and use your User Content (including AI-generated outputs associated with it) as reasonably necessary to operate, maintain, and improve the Service, including for security, analytics, and debugging.

We may use aggregated and/or de-identified information derived from your use of the Service (in a way that does not reasonably identify you) for analytics, reporting, and to improve our products and services.

You represent and warrant that you have all necessary rights, consents, and permissions to submit User Content to the Service and grant the above license, and that your User Content does not violate these Terms or any applicable laws or third-party rights.

7. Our intellectual property

The Service, including all software, code, interfaces, designs, logos, trademarks, and other content (excluding User Content) ("AhaMoment.chat Content") is owned by us or our licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use.

You must not copy, modify, distribute, sell, lease, or otherwise exploit the Service or AhaMoment.chat Content, except as expressly permitted in these Terms. All rights not expressly granted are reserved by us and our licensors.

8. Third-party services

The Service relies on third-party providers, including but not limited to AI model providers (such as OpenAI and Google Gemini), authentication and database providers (such as Supabase), payment processors (such as Stripe), hosting providers (such as Vercel), and analytics or logging tools (such as Google Analytics or similar services).

Your use of such third-party services may be subject to additional terms and privacy policies of those providers. We are not responsible for third-party services, their acts or omissions, or any damages arising from your use of them.

9. Suspension and termination

We may suspend or terminate your access to the Service, or remove or disable any User Content, at our sole discretion, at any time and without prior notice, if we reasonably believe that:

• You have violated these Terms or applicable law.
• Your use of the Service poses a risk to us, the Service, other users, or third parties.
• We are required to do so by law or by one of our service providers.

You may stop using the Service at any time. Provisions of these Terms that by their nature should survive termination (including ownership provisions, disclaimers, limitations of liability, and indemnity) will continue to apply.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we expressly disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that any AI-generated outputs will be accurate, complete, useful, or reliable.

11. Limitation of liability

To the maximum extent permitted by law, we and our affiliates, officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or in connection with your use of, or inability to use, the Service or any AI-generated outputs.

To the maximum extent permitted by law, our total aggregate liability for any claims arising out of or relating to the Service or these Terms will be limited to the greater of (a) the amount you paid us for the Service in the three (3) months immediately preceding the event giving rise to the claim, or (b) fifty (50) euros. If you use the Service only on the free plan, our total liability will be limited to fifty (50) euros.

Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities. In such cases, the above exclusions and limitations will apply to you only to the extent permitted by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Hemiha OÜ and its affiliates, officers, employees, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your User Content; or (c) your violation of these Terms or any applicable law or third-party rights.

13. Governing law and disputes

These Terms and any dispute or claim arising out of or in connection with them or the Service will be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law rules.

The courts of Estonia will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or the Service, subject to any mandatory rights you may have under applicable consumer protection laws.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by posting an updated version on the Service or via email). The updated Terms will be effective when they are posted, unless otherwise stated. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the changes.

15. Contact

If you have any questions about these Terms, you can contact us at aha@ahamoment.chat.